Privacy Policy
Welcome to BALI JEWEL. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://www.bali-jewel.com , purchase our jewelry products, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account login credentials
- Order history
- Customer service communications
- Product reviews or feedback
Payment Information
Payments are processed securely through third-party payment providers. We do not store complete payment card numbers or security codes.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Language settings
- Date and time of visits
- Referring website
- Pages viewed
- Clickstream data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased products
- Process payments
- Provide customer support
- Manage your account
- Improve website functionality
- Prevent fraud and unauthorized transactions
- Analyze website performance
- Send transactional emails
- Send marketing communications (where permitted)
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under one or more of the following legal bases:
Contract Performance
To:
- Process your orders
- Deliver products
- Process payments
- Provide customer support
Legitimate Interests
To:
- Improve our services
- Prevent fraud
- Secure our website
- Respond to inquiries
- Analyze website usage
Consent
Where required by law, we rely on your consent for:
- Marketing emails
- Non-essential cookies
- Personalized advertising
You may withdraw your consent at any time.
Legal Obligations
To comply with:
- Tax laws
- Consumer protection laws
- Accounting regulations
- Court orders
- Law enforcement requests
4. Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience.
Cookies may include:
Essential Cookies
Required for website functionality, including:
- Shopping cart
- Checkout
- Security
- User authentication
These cookies cannot be disabled through our website.
Analytics Cookies
Used to understand website performance and visitor behavior.
Examples include:
- Google Analytics
- Other analytics providers
These cookies are used only with your consent where required.
Marketing Cookies
Used to:
- Display personalized advertisements
- Measure advertising performance
- Remember marketing preferences
These cookies are optional and require your consent where applicable.
Cookie Consent
Visitors from jurisdictions requiring cookie consent (such as the European Union and the United Kingdom) will be presented with a cookie banner allowing them to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
You may change your cookie preferences at any time through our Cookie Settings.
5. How We Share Your Information
We do not sell your personal information.
We may share personal information with:
- Payment processors
- Shipping carriers
- Website hosting providers
- Cloud service providers
- Fraud prevention providers
- Email service providers
- Analytics providers
- Legal authorities where required by law
All service providers are required to protect your information and use it only for authorized purposes.
6. International Data Transfers
Because we serve customers worldwide, your personal information may be transferred to and processed in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions issued by competent authorities
- Other lawful transfer mechanisms recognized under applicable privacy laws
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet tax and accounting obligations
- Resolve disputes
- Enforce agreements
- Comply with applicable laws
When no longer required, personal information is securely deleted or anonymized.
8. Your Privacy Rights (GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with your local Data Protection Authority
Requests can be submitted using the contact information below.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Request access to your personal information
- Request deletion of personal information
- Correct inaccurate personal information
- Request a copy of your information
- Limit the use of sensitive personal information where applicable
- Opt out of the sale or sharing of personal information (if applicable)
- Receive equal service regardless of exercising your privacy rights
We do not sell personal information for monetary compensation.
If our advertising activities are considered “sharing” under California law, California residents may exercise their right to opt out through our Cookie Settings or by contacting us.
10. Marketing Communications
If you subscribe to our newsletter, we may send:
- New jewelry collection announcements
- Promotions
- Discounts
- Product updates
- Company news
You may unsubscribe at any time by:
- Clicking the “Unsubscribe” link in our emails
- Contacting us directly
11. Security
We use commercially reasonable administrative, technical, and organizational measures to protect your information, including:
- SSL/TLS encryption
- Secure payment processing
- Access controls
- Firewall protection
- Regular security monitoring
Despite these safeguards, no method of electronic transmission or storage is completely secure.
12. Children’s Privacy
Our services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction).
We do not knowingly collect personal information from children.
If we learn that a child has provided personal information, we will promptly delete it.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of every website they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
BALI JEWEL
Website: https://www.bali-jewel.com
Email: ajburax@yahoo.com
Customer Support: info@bali-jewel.com
Phone: +62 817 386 266
Mailing Address:
Jl. Tukang Ayung No 4 Renon Denpasar Bali 80226 ID